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ServiceNow CSM Consultant

Company: VirtualVocations
Location: Midland
Posted on: March 28, 2025

Job Description:

A company is looking for a ServiceNow Business Process Consultant, CSM.
Key Responsibilities

Lead planning/discovery and process workshops while driving awareness of industry trends
Define client-specific CSM business process solutions and collaborate with Technical Leads on best practices
Build and manage relationships with clients to enhance solution adoption and organizational readiness

Required Qualifications

5+ years of consulting experience in CSM-related implementations, with additional experience in ITSM, FSM, or ITAM preferred
5+ years of experience in process definition, mapping, and continuous improvement
3+ years of experience with the ServiceNow platform
ServiceNow CSA and CIS-CSM Fundamentals Certifications
Extensive experience in requirements gathering and agile methodologies

Keywords: VirtualVocations, Midland , ServiceNow CSM Consultant, Professions , Midland, Texas

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