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Head of Customer Experience

Company: VirtualVocations
Location: Midland
Posted on: April 1, 2025

Job Description:

A company is looking for a Head of Customer Experience (CX) Acceleration.
Key Responsibilities

Partner with commercial and technology leaders to align business and technology strategies for Experience Management (XM)
Develop a strategic roadmap for XM capability expansion, including data ingestion and geographical growth
Lead a team to execute improvement projects for customer experiences and manage funding proposals for program actions

Required Qualifications

Bachelor's degree or higher
8-10 years of experience in leading strategic initiatives
5+ years of experience in transformational execution management
Proven experience in broad Customer Experience strategies
Knowledge of emerging trends in technology and customer experience

Keywords: VirtualVocations, Midland , Head of Customer Experience, Other , Midland, Texas

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