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Payment Escalation Specialist

Company: VirtualVocations
Location: Odessa
Posted on: November 8, 2024

Job Description:

A company is looking for a Payment Escalation Specialist to provide technical support and manage the implementation of payment services for member organizations.



Key Responsibilities

Provide customer service and serve as a subject matter expert for Tessitura Merchant Services
Project manage the implementation and cutover process to Tessitura Merchant Services
Diagnose and troubleshoot complex payment-related issues for members


Required Qualifications

2-4 years of experience working with Tessitura Software and Products
Knowledgeable in SQL Server Management Studio and API troubleshooting
Experience supporting users of Tessitura Software and Products
Ability to manage multiple priorities and communication streams effectively
Self-motivated and able to work efficiently in a virtual environment

Keywords: VirtualVocations, Midland , Payment Escalation Specialist, Other , Odessa, Texas

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