Field Billing Coordinator-RIES
Company: Disability Solutions
Location: Odessa
Posted on: November 16, 2024
Job Description:
ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader
in the environmental services industry. We provide customers with
the most complete set of products and services, including
recycling, waste, special waste, hazardous waste and field
services.--Our industry-leading commitments to advance circularity
and support decarbonization are helping deliver on our vision to
partner with customers to create a more sustainable world.In 2023,
Republic's total company revenue was $14.9 billion, and adjusted
EBITDA was $4.4 billion. We serve 13 million customers and operate
more than 1,000 locations, including collection and transfer
stations, recycling and polymer centers, treatment facilities, and
landfills.Although we operate across North America, the collection,
recycling, treatment, or disposal of materials is a local business,
and the dynamics and opportunities differ in each market we serve.
By combining local operational management with standardized
business practices, we drive greater operating efficiencies across
the company while maintaining day-to-day operational decisions at
the local level, closest to the customer.Our customers, including
small businesses, major corporations and municipalities, want a
partner with the expertise and capabilities to effectively manage
their multiple recycling and waste streams. They choose Republic
Services because we are committed to exceeding their expectations
and helping them achieve their sustainability goals. Our 41,000
team members understand that it's not just what we do that matters,
but how we do it.Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and
communities.
- Committed to Serve: We go above and beyond to exceed our
customers' expectations.
- Environmentally Responsible:--We take action to improve our
environment.
- Driven: We deliver results in the right way.
- Human-Centered:--We respect the dignity and unique potential of
every person.We are proud of our high employee engagement score of
86. We have an inclusive and diverse culture where every voice
counts. In addition, our team positively impacted 4.6 million
people in 2023 through the Republic Services Charitable Foundation
and local community grants. These projects are designed to meet the
specific needs of the communities we serve, with a focus on
building sustainable neighborhoods. ----STRATEGYRepublic Services'
strategy is designed to generate profitable growth. Through
acquisitions and industry advancements, we safely and sustainably
manage our customers' multiple waste streams through a North
American footprint of vertically integrated assets. --We focus on
three areas of growth to meet the increasing needs of our
customers: recycling and waste, environmental solutions and
sustainability innovation.With our integrated approach,
strengthening our position in one area advances other areas of our
business. For example, as we grow volume in recycling and waste, we
collect additional material to bolster our circularity
capabilities. And as we expand environmental solutions, we drive
additional opportunities to provide these services to our existing
recycling and waste customers.Recycling and WasteWe continue to
expand our recycling and waste business footprint throughout North
America through organic growth and targeted acquisitions. The 13
million customers we serve and our more than 5 million pick-ups per
day provide us with a distinct advantage. We aggregate materials at
scale, unlocking new opportunities for advanced recycling. In
addition, we are cross-selling new products and services to better
meet our customers' specific needs.Environmental SolutionsOur
comprehensive environmental solutions capabilities help customers
safely manage their most technical waste streams. We are expanding
both our capabilities and our geographic footprint. We see strong
growth opportunities for our offerings, including PFAS remediation,
an increasing customer need.--SUSTAINABILITY INNOVATIONRepublic's
recent innovations to advance circularity and decarbonization
demonstrate our unique ability to leverage sustainability as a
platform for growth.The Republic Services Polymer Center is the
nation's first integrated plastics recycling facility. This
innovative site processes rigid plastics from our recycling
centers, producing recycled materials that promote true
bottle-to-bottle circularity. We also formed Blue Polymers, a joint
venture with Ravago, to develop facilities that will further
process plastic material from our Polymer Centers to help meet the
growing demand for sustainable packaging. We are building a network
of Polymer Centers and Blue Polymer facilities across North
America.We continue to advance decarbonization at our landfills. As
demand for renewable energy continues to grow, we have 70 landfill
gas-to-energy projects in operation and plan to expand our
portfolio to 115 projects by 2028.RECENT RECOGNITION
- Barron's 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere's World's Most Ethical Companies
- Fortune World's Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P GlobalPOSITION SUMMARY:-- With
general direction, this role performs a variety of routine and
non-routine complex billing functions to ensure the proper
preparation of accurate and timely bills to customers based on
service contract terms and is responsible for related activities.
--This role typically entails responsibility for customer accounts
with complex billing arrangements due to contractual or statutory
requirements.PRINCIPAL RESPONSIBILITIES:--
- Following standard operating procedures, this role prepares
monthly billing adjustments, obtains required approvals, and enters
adjustments into the billing system.
- Researches and resolves routine and non-routine billing
questions and discrepancies.-- Following standard operating
procedures, determines the appropriate adjustment codes to process
the transaction.
- Reviews invoices for completeness and accuracy.-- Follows up
with customers or other division staff/management to resolve
identified discrepancies.
- May calculate and prepare manual billings for non-routine,
complex billing arrangements.
- May gather and summarize supplemental billing information to
accommodate customer billing requirements.
- Reviews various billing system reports to identify billing
discrepancies.-- Makes corrections as appropriate to ensure
accurate billing following standard operating procedure.
- Posts case receipts to customer accounts based on information
from lock box reports and local cash receipt listings.-- Performs
basic and routine research to resolve differences or
unidentified/misapplied payments.
- Posts payments as appropriate into the billing system to clear
open obligations or prepares remittance advices to accompany
payments sent to the lock box or corporate office.
- May accept credit card payment from customers over the phone
and process recurring payments.
- May complete customer set up in company billing system(s).
- May act as a resource for less experience personnel within the
division or other divisions.-- This includes answering questions
and providing training and support for others.
- Performs other job-related duties as assigned.QUALIFICATIONS:--
- Directly related experience in which incumbents have worked
with customers in a billing function in a service-based
industry.
- A thorough knowledge and understanding of billing transactions
and processes.
- MS Excel skills at an intermediate level.
- Demonstrated ability to follow standard operating procedures
and instructions to complete tasks in a timely and accurate
manner.
- The ability to effectively interact and communicate with
division managers as well as customers in a professional
manner.
- Must be able to demonstrate initiative to thoughtfully research
and follow up on non-standard situations to ensure compliance with
company policies and procedures.
- Good math aptitude and the ability to work accurately with
numbers are essential.MINIMUM QUALIFICATIONS:--
- High school diploma or G.E.D.
- 18 months of related billing experience.Rewarding Compensation
and BenefitsEligible employees can elect to participate in:---
Comprehensive medical benefits coverage, dental plans and vision
coverage.--- Health care and dependent care spending accounts.-----
Short- and long-term disability.--- Life insurance and accidental
death & dismemberment insurance.--- Employee and Family Assistance
Program (EAP).--- Employee discount programs.--- Retirement plan
with a generous company match.--- Employee Stock Purchase Plan
(ESPP).The statements used herein are intended to describe the
general nature and level of the work being performed by an employee
in this position, and are not intended to be construed as an
exhaustive list of responsibilities, duties and skills required by
an incumbent so classified.-- Furthermore, they do not establish a
contract for employment and are subject to change at the discretion
of the Company.EEO STATEMENT:Republic Services is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, sexual orientation, gender identity or
expression, national origin, age, disability, protected veteran
status, relationship or association with a protected veteran
(spouses or other family members), genetic information, or any
other characteristic protected by applicable law.
Keywords: Disability Solutions, Midland , Field Billing Coordinator-RIES, Accounting, Auditing , Odessa, Texas
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